REFUND & TRANSFER POLICY

Applies to both cancellations and transfers.

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• 50+ days before course start: No fee

• 35–49 days before course start: 30% of course fee

• 21–34 days before course start: 60% of course fee

• 0–20 days before course start or no-show: 100% of course fee; transfers are not permitted

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Approved refunds will be issued less the applicable payment processing fee (approximately 4%).

Please note: CASI does not accept new registrations within 2 weeks of the course start date.

• Transfers are permitted only to the same program within the same season. If a transfer cannot be accommodated, the cancellation policy will automatically apply.

• Medical-related requests may be considered on a case-by-case basis and require valid supporting documentation.

• The Peak or JOI reserves the right to cancel or reschedule programs without notice. In cancellation cases, course fees will be refunded in full. The Peak, JOI and CASI-ACMS are not responsible for travel, accommodation, or other personal expenses.

• If accommodation is purchased as an optional add-on through The Peak's licensed accommodation partner, any cancellation or refund will be subject to the accommodation cancellation policy stated in the first section above.

• CASI membership dues are non-refundable.

• Approved refunds will be issued less the applicable payment processing fee (approximately 4%).

• CASI membership must be current for all courses above Level 1, including re-tests.

• The Peak and JOI cannot process your registration if your membership fees are not paid.

• If you register for a course without valid membership, you are not eligible for a refund.

• If membership is unpaid and you arrive at the course, you will not be allowed to participate, and no refund will be issued.